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The OXO Better Guarantee

We guarantee everything we make! If for any reason you are not satisfied with an OXO product, return it for replacement or refund. Please contact OXO's customer service department and we will be happy to assist you.

Our Promise

At OXO, we believe in better – better design, better functionallity, better experience – and that's exactly how we make our products.

For more than two decades, we're made tools that delight and exceed expectations. Our curiosity drives us. Your satisfaction inspires us.

If you're not satisfied with your purchase, we want to hear about it. We're here to make it better–guaranteed.

Better Guarantee

We're branding our promises

For all returns or exchanges, items must not be washed, worn or damaged. All original tags must be attached and you’ll have to present a valid receipt.

Please note that orders purchased via PayPal will only be eligible for a refund if you send your items back to our distribution centre. You will receive your refund through your original form of payment. If you return your items in store, we can process an exchange or issue you a merchandise credit.

Gift cards may not be redeemed for cash or refunded unless required by law. All returned items that were purchased using a gift card will be refunded as merchandise credit back onto a gift card. Nice and simple.

Your satisfaction matters

If you are not completely satisfied with your purchase lorem ipsum dolor sit amet. If your product has a material or workmanship flaw, you may return it within two years of its manufacture date. To find the manufacture date, check the label inside of the product.

Return Policy


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Our products are available nationwide. Use our store locator to find a store closest to you.

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